Essence

Consultancy advice

We use a range of techniques to diagnose your issue

We use our hands-on experience to identify workable solutions

We ensure our recommendations integrate with your corporate approach

We are able to use our know-how and a range of techniques to quickly diagnose the causes of your issues and to offer practical advice to enable you to achieve success.

Our consultants have practical hands-on experience of managing and delivering services within your sector and are able to use this experience to offer real insights into the issues that you are facing. They are well placed to make recommendations that will realistically enable you to reach your goals.

Proven techniques

performance, people and resourcesOur techniques for diagnosing your issues include the following:

  • Review of key corporate documentation
  • Review of key performance information held for your organisation (both externally and internally)
  • Strategic environmental analysis of key sector issues
  • Site visits
  • Surveys and polls of staff and users
  • Focus groups of partners, staff and users
  • Face to face interviews with key employees and partners
  • Observations of key management and committee meetings
  • Leading peer review teams
  • Assessment against quality standards (for example, ISO 9000 and European Foundation Quality Mark Excellence Model)

Our consultants have a corporate as well as service overview. They understand clearly the relationships involved in managing your people and resources to deliver your stated performance goals. They add value by offering advice designed to strengthen these approaches within your organisation to ensure that you have fully integrated your capacity with your performance.

Please contact us to discuss your requirements.